Here’s a detailed Terms and Conditions page for NextKey Solutions that outlines your policies, including your Money-Back Guarantee, services, and user responsibilities.

Terms and Conditions

Effective Date: Jan 17, 2022

Welcome to NextKey Solutions! By using our website and services, you agree to comply with the following terms and conditions. Please read them carefully.

1. Introduction

NextKey Solutions provides digital services, including lead generation, website development, AI solutions, social media marketing, and video editing for realtors in the USA. These Terms govern your use of our website and services.

2. Eligibility

  • You must be at least 18 years old to use our services.
  • By using our services, you confirm that you have the authority to enter into a legally binding agreement.

3. Services Provided

NextKey Solutions offers the following services to real estate professionals:

  • Lead Generation
  • Website Development
  • AI Solutions
  • Social Media Marketing
  • Video Editing
  • Data Analysis
  • Other Digital Marketing Services

Our services are tailored for realtors in the USA and are subject to the specific terms outlined in your service agreement.

4. Payment Terms

  • Payment for services must be made in full before work begins.
  • We accept payments via Payoneer and Zyla.
  • Late payments may result in suspension of services.

5. Money-Back Guarantee Policy

  • 5.1 Eligibility for Refunds
    Refunds are only available if no services are delivered. All delivered services, including leads, landing pages, and SEO items, are considered fulfilled.

    5.2 Exclusions from Refunds
    Refunds will not be provided in the following cases:

    • Change of Mind: If you decide to discontinue services for personal reasons.

    • Failure to Implement Recommendations: If you do not follow the provided strategies, recommendations, or required integrations.

    • Partial Service Usage: If you request a refund after receiving part or all of the agreed-upon services.

    • External/Third-Party Factors: If results are affected by factors outside our control (e.g., market conditions, regulatory changes, competitor actions).

    5.3 Quality Reporting Window

    • Any quality or satisfaction issues must be reported within 10–14 working days after delivery.

    • Requests submitted after this period will not be considered.

    5.4 Refund Request Process

    • Refund requests must be submitted in writing to [info@nextkeysolutions.com] within the 10–14 working day window after delivery.

    • All valid requests will be reviewed, and a written response will be provided within 14 business days.

    • Approved refunds, if any, will be processed within 30 business days using the original payment method.

    Key Notes for Disputes:

    • Services are considered fully delivered once leads, landing pages, and SEO items are provided.

    • The 10–14 working day reporting window is strictly enforced; disputes filed after this period will not qualify for a refund.

    • This policy complements the signed contract clauses and is binding.

6. Client Responsibilities

To ensure optimal results, clients must:

  • Provide accurate and up-to-date business information.
  • Actively participate in campaigns and follow our strategies.
  • Grant necessary permissions for website integrations, ad accounts, and other relevant tools.

Failure to fulfill these responsibilities may impact service effectiveness and void the money-back guarantee.

7. Intellectual Property

  • All content, designs, strategies, and marketing materials created by NextKey Solutions remain our intellectual property unless otherwise agreed in writing.
  • You may not copy, resell, or distribute our work without permission.

8. Confidentiality

  • We respect your privacy and will not share your personal or business information without your consent.
  • Both parties agree to maintain the confidentiality of proprietary information shared during the project.

9. Service Modifications & Termination

  • We reserve the right to modify, suspend, or terminate services at any time.
  • If services are terminated due to a violation of these Terms, you will not be eligible for a refund.

10. Limitation of Liability

  • NextKey Solutions is not liable for any direct, indirect, or consequential damages resulting from the use of our services.
  • We do not guarantee specific revenue increases or business success, as real estate market conditions can vary.

11. Dispute Resolution

  • In the event of a dispute, both parties agree to first attempt resolution through negotiation.
  • If unresolved, disputes will be settled through arbitration in (1942 Broadway Ste 314C Boulder CO 80302 United States)

12. Governing Law

These Terms and Conditions are governed by the laws of Colorado/USA. Any legal disputes must be filed in the appropriate jurisdiction.

13. Updates to These Terms

We may update these Terms and Conditions periodically. Continued use of our services after any changes signifies acceptance of the updated terms.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:
📧 Email: info@nextkeysolutions.com
📞 Phone: 1 719 517 3005
🌐 Website: https://nextkeysolutions.com

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